Privacy Policy


We take your privacy seriously and this privacy statement explains how (collectively, "we", "us" or "our") collects, uses, shares and processes your information.

Collection and use of personal data

Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it no longer allows us, in combination with other information or otherwise, to identify you.

Promoting safety and security

We comply with the principles of lawfulness, legitimacy and transparency, use and process the minimum amount of data within a limited scope of purposes and take technical and administrative measures to protect data security. We use personal data to help verify accounts and user activity, as well as to promote safety and security, for example by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in helping to ensure the security of our products and services.


Below is a description of the types of personal data we may collect and how we may use it:

What personal data we collect

Ⅰ. Data provided by the user:

We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data related to the purchase. This data includes your payment details, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details.

Ⅱ. Data about the use of our services and products:

When you visit our website/application, we may collect data about the type of device you use, your device's unique identifier, your device's IP address, your operating system, the type of internet browser you use, usage information, diagnostic information and location information from or about the computers, phones or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address and other technologies to determine the approximate location of a device to enable us to improve our products and services.


How we use your personal data

In general, we use personal data to provide, improve and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect ourselves and our customers.

Ⅰ. Provision, improvement and development of our products and services:

We use personal data to help us provide, improve and develop our products, services and advertising. This includes the use of personal data for purposes such as data analysis, research and audits. This processing is based on our legitimate interest in offering you products and services and for business continuity. If you participate in a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further details about how we use personal data, so we encourage you to read those rules carefully before participating.


Ⅱ. Communicating with you:

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. We may also use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications relating to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third party websites and applications and to determine the effectiveness of our promotional campaigns.

NOTE: For any of the uses of your data described above that require your prior express consent, please note that you can withdraw your consent by contacting us.


Definition of "Cookies"

Cookies are small pieces of text used to store information in web browsers. Cookies are widely used to store and receive identifiers and other information on computers, cell phones and other devices. We also use other technologies, including data we store on your browser or device, identifiers associated with your device and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies".

Use of cookies

We use cookies to provide, protect and improve our products and services, for example by personalizing content, serving and measuring ads, understanding user behavior and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific sites and services you use.

Disclosure of personal data

We make certain personal data available to strategic partners who work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies to provide or improve our products, services and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.


Disclosure or storage, transfer and processing of data

Ⅰ. Compliance with legal obligations:

Due to mandatory laws of the European Economic Area or the country in which you reside, certain legal acts exist or have occurred and certain legal obligations must be complied with. Processing of personal data of EEA residents ---As described below, if you reside in the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we ask for your consent to process your personal data, such processing will be justified under Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

Ⅱ. For the purposes of implementing or reasonably applying this article:

We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or any part of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.


Ⅲ. Legal compliance and security or protection of other rights

It may be necessary - by law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence - for us to disclose personal data. We may also disclose personal data if we determine that, for purposes of national security, law enforcement or other issues of public importance, disclosure is necessary or appropriate.


Your rights

We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect from you. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standardized format. You can lodge a complaint with the competent data protection authority regarding the processing of your personal data. In order to protect the privacy and security of your personal data, we may request data from you that allows us to confirm your identity and your right to access such data, as well as to search for and provide you with the personal data we hold. There are cases where applicable law or regulatory requirements allow or require us to refuse to provide or to delete some or all of the personal data we hold. You can contact us to exercise your rights. We will respond to your request within a reasonable time and, in any event, within less than 30 days.


Third-party websites and services

When a customer links to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for that policy due to the third party's privacy policy. Our website, products and services may contain links or the possibility for the user to access third party websites, products and services. We are not responsible for the privacy practices employed by these third parties, nor are we responsible for the information or content that their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We advise you to read the privacy policies of any third parties before using their websites, products or services.

Data security, integrity and retention

We use reasonable technical, administrative and physical security measures designed to safeguard and help prevent unauthorized access to your data and to properly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.


Changes to this Privacy Statement

We may change this Privacy Statement from time to time to keep up with new technologies, industry practices and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please do not use our products or services and contact us to close any account you may have created.